Shipping policy

Shipping Policy:

Thank you for shopping with Ocean Bridge Import Export Corp.

Order Processing:

Orders are processed after payment has been successfully completed.  Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Shipping & Delivery:

Customers are responsible for providing a complete and accurate shipping address at checkout.  Please contact us as soon as possible if you notice an error in your shipping information.  Once an order has entered the fulfillment or shipping process, we may not be able to change or redirect the shipment.

Damage Shipments:

Because some of our products are made from natural stone and other delicate materials, please inspect your order promptly upon delivery.  If your order arrives damaged, please contact us as soon as possible and provide your order number, a description of the damage, and photographs of the product and packaging so that we can review the issue.

Lost or Delayed Packages:

If tracking indicates that your package has been delivered but cannot locate it, or if shipment appears significantly delayed, please contact us so that we can assist you in reviewing the shipment with the applicable fulfillment provider or carrier.

Contact us:

For questions regarding shipment or delivery, please contact:

Ocean Bridge Import Export Corp.

oceanbridgeimportexport7@gmail.com

(786)223-2354